Hello all, obviously don't expect you to read them all, but could you please confirm if this is a suitable list to revise to ensure I pass the Drive Stakeholder Value test? Questions in lowercase and answers in CAPS. Thanks!
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An organization is negotiating and agreeing with the service levels for a social media site. Which is an example of a measure of utility that should be included in the service level agreement? THE NUMBER OF PHOTO FORMATS SUPPORTED FOR UPLOAD.
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Most of the attention is given to how the subject affects the listener, what emotions it evokes, and how it compares with individual preconceptions. What is an example of? INTERNAL LISTENING.
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A consumer organization is making significant changes to the technologies used by its employees, and is discussing those changes with its service provider. How can the service provider BEST demonstrate the capability to meet the needs of the consumer organization? ENSURE THERE ARE ADEQUATE KNOWLEDGE AND SKILLS TO SUPPORT THE CUSTOMERS CHANGES.
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What is an attribute of a strategic partnership? CREATE BARRIERS TO EXIT THE RELATIONSHIP.
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A service provider is collecting requirements for a cloud-based document storage service. Which is an example of a utility requirement for this service? THE SERVICE WILL DISPLAY A LIST OF ITEMS UPLOADED BY THE USER.
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An organization maintains processes that support many different services. It needs to share information about how the processes support services with a wide range of stakeholders. What practice will MOST help them to share this information? SERVICE DESK.
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Services that have to be configured or customized to fulfil the needs of the service consumer. Which Relationship does this situation describe? COOPERATIVE RELATIONSHIP.
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In the context of the ‘five principles of service design thinking’, which principle includes using “physical evidence or artefacts” to “trigger the memory of positive service moments? EVIDENCING.
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An organization is agreeing service target for a new service. The objective of the service is to “process sales orders successfully and quickly, while conforming to relevant legislation”. Which is a warranty measure associated with this objective? THE NUMBER OF SCREEN UPDATES THAT EXCEED 2 SECONDS.
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A service consumer organization has recently started to use a service provided by an external service provider. The service consumer organization would like to maintain a good relationship with the service provider. Which is an example of how they can encourage a positive service mindset for service consumption? REGULAR MEETINGS WITH SERVICE DESK STAFF TO RAISE AWARENESS OF ONGOING SERVICE ISSUES.
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Organization has a policy that users will be billed for incidents resulting from an error that users caused. The policy is to bill the user for a minimum of 1 hour charge. After listening to the dissatisfied user who has caused an error, a service desk agent is confident that the incident can be resolved within a min. the agent decided not to mention the policy and later reported the contact to the supervisor. Which TWO things that the supervisor should take? ANSWER: Encourage the agent to escalate this type of situation in future / Explain the reason for the policy & why it should be followed.
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A development team has received several sets of requirements for a new software application that share a similar priority. They wish to use the “weighted shortest job first” method to decide which job to develop first. They have calculated a development time for each job and a cost of delay that takes into account service impact, urgency and risk. Which should they do first? COST OF DELAY = 200. DEVELOPMENT TIME = 10.
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Which is an example of onboarding activities performed by a service consumer? OPTIMIZE VALUE STREAM TO MAXIMIZE VALUE FOR USING NEW SERVICE.
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An internal IT organization offers face-to-face support at a drop-in support centre. They need to maximize the use of support staff as the demand often exceeds the capacity. What is the BEST way to smooth the demand? CHARGE USERS EACH TIME THEY USE THE SUPPORT SERVICE AND INCREASE THE PRICE FOR TIMES THAT ARE TYPICALLY BUSY.
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Managing the user experience across all channels, touchpoints, and service interactions. What is an example of? OMNICHANNEL.
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A service provider has built a 'cooperative relationship' with a customer. Which activity are they MOST LIKELY to use to validate the services that are provided? JOINT SERVICE REVIEWS OF ACHIEVEMENTS OF SERVICE TARGETS.
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In a cooperative relationship to validate whether the service meets the service target, a joint effort is required from both the service provider and service consumer to review the service level target.
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Which concept refers to any event where a service consumer or potential service consumer has an encounter with the service provider and/or its products and resources? TOUCHPOINT.
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Which example shows that the service provider is building trust with the customer in a partnership relationship? DEMONSTRATE CAPABILITY TO ENABLE CONSUMER DEVELOPMENT AND INNOVATION.
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What is an attribute of a strategic partnership? TRUST NEEDS TO BE DEVELOPED.
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MoSCoW prioritization, also known as the MoSCoW method or MoSCoW analysis, is a popular prioritization technique for managing requirements. The acronym MoSCoW represents four categories of initiatives: must-have, should-have, could-have, and won't-have, or will not have right now.
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A modular application is an application that is divided into a set of loosely coupled functional units (named modules) that can be integrated into a larger application.
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An internal IT service provider does not have all the skills needed to create and deliver a new service, but could develop them with enough time. There are many external service providers who can provide this service. Which approach should the organization follow to decide if they should use the internal service provider or to source the service externally? START BY REVIEWING ORGANIZATIONAL POLICIES FOR SOURCING SERVICES, THEN IDENTIFY THE MOST IMPORTANT CRITERIA FOR SELECTING A SERVICE PROVIDER, AND USE A 'DECIISON MATRIX' TO COMPARE SERVICE PROVIDERS.
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What is an attribute of a basic relationship? COSTS ARE USUALLY TRANSPARENT, BUT VALUE MAY BE HIDDEN.
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Resource constraints have slowed an organization’s efforts to expand into new markets. Which practice would recommend eliminating products and services that are not enabling value, so that the required resources can be made available? PORTFOLIO MANAGEMENT.
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Different types of service relationships require different approaches to assessing mutual readiness. Which of the following statements is CORRECT? REDINESS TO COLLABORATE IS CRUCIAL FOR A PARTNERSHIP RELATIONSHIP.
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An organization is using a “decision matrix” to create a shortlist of potential service providers. They have defined tangible assessment criteria and they have identified how well each service provider meets each criterion. What should they do next? COMPARE THE SERVICE PROVIDERS BASED ON HOW IMPORTANT EACH ASSESSMENT CRITERION IS.
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Which charging mechanism is based on a break-even or cost recovery model? COST.
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Service is provided without the service provider and the user being in physical proximity. For example, a user may communicate with the service provider through texting. What is an example of? TECHNOLOGY-MEDIATED.
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An organization provides an online portal that its employees can use to learn about and request standard services. Which practice would ensure that users can easily find information on the portal and that the information is kept up-to-date? SERVICE CATALOGUE MANAGEMENT.
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Number and percentage of transactions where users used the interface help. This is a Metric associated with which Experience criteria? EMOTIONAL CRITERIA.
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Focus is on the other person, not much attention is paid to the outside world. What is an example of? FOCUSED LISTENING.
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Practice. Success. Factor. (PSF) “A complex functional component of a practice that is required for the practice to fulfil its purpose.”. Formerly Critical Success Factors.
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A measure that either directly or indirectly indicates the situation or level of a specific aspect of service value. What is an example of? SERVICE VALUE INDICATOR.
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An IT service provider is carrying out an internal assessment, to identify opportunities to develop and improve their services. They have reviewed workflows and activities, the capabilities of their workforce, and supplier contracts. Which area do they also need to consider? INFORMATION AND TECHNOLOGY.
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Which TWO are activities of marketing in marketspace? 1. Giving presentation in conference 2. Advertising on social media 3. Launching a series of podcast 4. Hold a breakfast seminar. TWO AND THREE.
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Which co-creates value between SERVICE PROVIDER and SERVICE CONSUMER? SERVICE INTERACTION.
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Which concept is concerned with assess user skills and the available range of support actions before implementing self-service? SHIFT-LEFT.
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A team is evaluating commercial software products in an effort to improve communication and collaboration within the team. The members of the team cannot agree on the process that they should use to evaluate the products. Which step should the team complete LAST? DEFINITE REQUIREMENTS FOR CONFIGURING THE PRODUCT.
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An organization with many cross-functional teams is going to start using a new modular application to manage many different aspects of their business, including finance, HR, sales and other capabilities. What is the BEST way to plan and deliver user training? CREATE A SEPERATE TRAINING COURSE FOR EACH USER ROLE OR PERSONA, SO THAT THE TRAINING IS RELEVANT TO THE USERS.
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A customer has been using an organization’s service for many years. The customer has indicated that the service is no longer meeting their objectives. How can the service provider BEST determine if the original value proposition is still valid? BY CHALLENGING ASSUMPTIONS THAT HAVE BEEN PREVIOUSLY MADE ABOVE THE SERVICE.
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Which activity does a service provider carry out as part of the “explore” step of the customer journey? PROVIDING MARKETING MATERIAL TO POTENTIAL FUTURE CUSTOMERS.
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Where the vendor provides all services as well as the service integration and management function. What is an example of? SINGLE SUPPLIER.
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Identify the missing words in the following sentence. A [?] is a justification for the expenditure of organizational resources, providing information about costs, benefits, options, risks, and issues. BUSINESS CASE.
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Which approach is concerned when a user requests a service on a service portal, downloads an application, calls a service desk? PULL APPROACH.
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Service design thinking is an effective way of tackling problem-solving. Since the core of the method is to explore, prototype, and gather feedback from real users, it is a good example of value-driven, data-driven, and user-centred service design. It encourages users to define value and is a method that continuously gathers feedback on what is and is not working”.
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An organization has signed a contract to outsource its service desk function to a supplier. The organization wants to ensure that its customers and users will receive a seamless support service. Which activity would MOST help the organization at this stage? INTEGRATING SUPPLIER ACTIVITIES INTO THE ORGANIZATIONS VALUE STREAMS.
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Where the organization manages all vendors and coordinates the service integration and management function itself. What is an example of? RETAINED ORGANIZATION.
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What is an attribute of a Cost plus? THE MARK-UP (%) CAN EITHER BE SET BY THE SERVICE PROVIDER TO MATCH RETURNS ON OTHER INVESTMENTS.
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A piece of functionality described in a way that could be developed in a single sprint. What is an example of? USER STORIES.
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Which is a holistic method to conceptualize value-driven, data-drive services? DESIGN THINKING.
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What is the BEST indicator of mutual readiness in basic relationship? SATISFACTORY PAST PERFORMANCE.
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The line of internal interaction: This separates the employees in contact from those who do not directly support interactions with customers and users”.
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Which describes a value-drive approach to service design? AN INTERATIVE APPROACH BASED ON FREQUENT FEEDBACK, CONTINUAL EXPERIMENTATION, AND LEARNING TO ENSURE VALUE CO-CREATION.
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SERVICE PROVIDER has improved its users' engagement channel by adding a self-service portal to reduce the demand of telephone support. However, the service desk still receives many calls. How can it be solved? CREATE AN ONLINE TUTORIAL TO TRAIN HOW TO USE THE SERVICE PORTAL.
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Which concept is concerned with activities and resources within a service relationship that are visible to both the service provider and the service consumer? BAND OF VISIBILITY
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A service provider designs and delivers a portfolio of shopping websites that must comply with retail website regulations. The websites should also support the service provider’s reputation for high-quality applications that are easy to use. The service provider wants to assess the value provided by the websites. Which is the BEST set of measurement criteria for comparing services in the portfolio? USER SATISFACTION WITH WEB INTERFACES; NUMBERS AND IMPACT OF REGULATORY NON-COMPLIANCE.
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Which line separates the employees in contact from those who do not directly support interactions with customers and users? LINE OF INTERNAL INTERACTION.
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A customer is retiring a service and has terminated the contract for the service with the service provider. The service provider will continue to deliver other services to the customer. Which activity should the service provider include in the plans to offboard the service? IDENTIFYING AND MAKING REQUESTS FOR OUTSTANDING PAYMENTS FOR THE SERVICE.
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Services based on service offerings and products that have been planned and built in accordance with requirements specified by the customer. Which Relationship does this situation describe? PARTNERSHIP.
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“Service interaction: A reciprocal action between a service provider and a service consumer that co-creates value”.
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INVEST stands for Independent, Negotiable, Valuable, Estimable, Sized-Appropriately, Testable.
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A PESTLE analysis studies the key external factors (Political, Economic, Sociological, Technological, Legal and Environmental) that influence an organisation.
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Band of visibility: Activities and resources within a service relationship that are visible to both the service provider and the service consumer.
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In a partnership, the service provider and the service consumer may act as one organization coordinating activities across a great range of functions and processes
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A cost-plus contract is an agreement to reimburse a company for expenses incurred plus a specific amount of profit, usually stated as a percentage of the contract's full price.
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Cost Plus: “The mark-up (%) can either be set by the service provider to match returns on other investments or allocated by the service provider to meet strategic business needs”
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In building trust in service basic relationship, the customer will “check past performance of service provider”
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Which describes a value-drive approach to service design? AN ITERATIVE APPROACH BASED ON FREQUENT FEEDBACK CONTINUAL EXPERIMENTATION AND LEARNING TO ENSURE VALUE CO-CREATION
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Value-driven and data-driven service design implies an iterative approach based on frequent feedback, continual experimentation, and learning to ensure value co-creation in each step of the design process”.
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Retained organization as service integration and management: Where the retained organization manages all vendors and coordinates the service integration and management function itself”.
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Value stream: a series of steps an organization undertakes to create and deliver products and services to customers.
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Single supplier: “Where the vendor provides all services as well as service integration and management function”.
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Pull is when service actions are initiated by users. “This is a case the user requests a service on a service portal, download an application, call a service desk etc.”
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Business case: A justification for the expenditure of organizational resources, providing information about costs, benefits, options, risks, and issues.
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A sprint is a set period of time during which specific work has to be completed and made ready for review.
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A user story is a way of describing functionality required by the stakeholders, so that the piece of functionality could be developed in a single sprint.
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Which is an example of a user story? A HOMEWORKER CAN CONNECT TO THE COPRORATE NETWORK TO SUBMIT AN EXPENSE CLAIM.
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With the shift-left approach, work or service support is moved closer to the user. One of the key challenges in adopting a shift-left approach is users not having the relevant skills to use the technology tools.
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Marketspace is defined by all the possible channels made available on the Internet.
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What is a challenge when onboarding individual consumers? INDIVIDUAL OPINIONS DO NOT NECESSARILY REPRESENT THE NEEDS OF A LARGER CONSUMER GROUP.
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Which is a valid description of the priorities when using agile development methods? WORKING PRODUCTS OVER COMPREHENSIVE DOCUMENTATION.
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Which is a technique for identifying customers that have common demands? MARKET SEGMENTATION.
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Which concept is concerned with a workload profile of one or more business activities? PATTERN OF BUSINESS ACTIVITY.
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When a user is not happy with how their query is being handled by a service provider, what would help to improve the user’s loyalty and trust? DEMONSTRATING EMPATHY.
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A collection of related user stories that represent a whole area of functionality or a capability that a product or service owner is interested in? USER STORIES.
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Which technique allows a service provider to target a customer with specific needs and desires? MARKET SEGMENTATION.
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Organization has introduced a new service, and feedback from users indicates that their expectation is not being met. The organization wants to ensure that subsequent revisions adequately reflect the user’s requirements. What is the BEST approach to go about this? DEFINE MINIMUM VALUE PRODUCT AND DEMO TO COLLECT THE REQUIREMENT.
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An organization wants to provide its employees with a limited set of self-services via an online portal. A requirement is that when employees log into the portal, they see only those services that are applicable to their status in the organization and that they have the authority to access. The organization also wants to provide employees with the ability to adjust the layout of the portal. Which service provisioning approach should this organization use? TAILORED.
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A service provider has recently released an upgrade to its payroll service. The service provider had told the customer that the upgrade would include functionality to copy information from various other HR systems, to reduce the amount of manual data entry. However, this statement was not documented at the time and the proposed functionality was not included in the design. Which practice includes activities which could have helped to avoid this situation? BUSINESS ANALYSIS.
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A bank provides an online banking service to external users. The bank measures the functional and non-functional aspects of the service in several ways and is meeting its targets. However, user satisfaction with the service is not as high as the bank would like it to be. Which is the BEST example of an additional aspect of the service that the bank should measure? THE NUMBER OF TIMES A TRANSACTION IS STARTED BUT NOT COMPLETED.
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An investment bank has outsourced its customer care helpline. It is keen to introduce experience metrics into its Service Level Agreements (SLAs) with the service provider for the helpline. It has asked for a re-negotiation of the existing SLA. Which is the BEST example of an experience metric that can be included in the SLA? CUSTOMER SATISFACTION WITH THE HELPLINE.
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An organization is undergoing a digital transformation and is conducting a strategic analysis of its customers’ needs. The organization uses agile methods to manage its digital products and a more traditional waterfall approach to manage its legacy systems. The organization is also considering introducing new products and services. Which is the BEST way for this organization to undertake this analysis? DEVELOP MODELS THAT HELP ANALYSTS PERFORM TASKS THAT ARE APPROPRIATE FOR GIVEN CONTEXT.
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User satisfaction with web interfaces, number and impact of regulatory non-compliances are good measurement criteria in comparing services in the portfolio.
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“Many experience metrics are related to the service interface performance, others may indicate user satisfaction with either interface, or the service in general”.
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“The line of internal interaction: This separates the employees in contact from those who do not directly support interactions with customers and users”.
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Retained organization as service integration and management: Where the retained organization manages all vendors and coordinates the service integration and management function itself”
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SERVICE PROVIDER has improved its users' engagement channel by adding a self-service portal to reduce the demand of telephone support. However, the service desk still receives many calls. How can it be solved? CREATE ONLINE TUTORIAL TO TRAIN HOW OT USE THE SERVICE PORTAL.
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The attribute of a Cost Plus: “The mark-up (%) can either be set by the service provider to match returns on other investments or allocated by the service provider to meet strategic business needs”
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User stories: “A piece of functionality described in a way that could be developed in a single sprint”
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service design thinking is an effective way of tackling problem-solving. Since the core of the method is to explore, prototype, and gather feedback from real users, it is a good example of value-driven, data-driven, and user-centred service design. It encourages users to define value and is a method that continuously gathers feedback on what is and is not working”.
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Pull is when service actions are initiated by users.
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An organization is deciding whether to develop a new service internally or source the service from an external service provider. A key aim is to ensure the new service would be compatible with the organization’s existing services. Which would the organization consider FIRST when making this decision? THE ORGANIZATIONS SOURCING STRATEGY AND GOVERNMANCE MODEL.

TLDR - he was messed up by his exes and is scared to say I love you too. He’s scared I’m going to leave him after he’s opened up/been vulnerable with me. I’m scared he’s never going to feel safe enough to open up and will eventually just leave and I’m going to spend another year wasted on a guy who doesn’t want to be vulnerable or love me. I waited 3-4 years with my ex. I’m scared of being forever alone 😞 and not being loved the right way.
We’ve been dating 10 months. I love him and stupidly shared this with him last night. I’ve been wanting to hear it from him for months. He just moves slower than me 🤷🏼‍♀️ he made us exclusive after 6 weeks, I asked for a title at month 5. He embraced the title but it was scary for him at first - he felt it made him vulnerable even though we were pretty much already there. He’s had two girls really hurt him.
He said it’s not that he doesn’t love me, he does, but he doesn’t feel safe sharing that vulnerability/openness with me but he wants to get there 🤷🏼‍♀️and is working on it.
He’s created such a safe space for me to share and be open. It’s felt so healthy and I felt like we were going to be able to work through anything until last night. When I told him I loved him he just told me it was too much after our most recent issue. I get what he’s saying, it was a lot. I had some anxiety/jealousy issues I needed to work through a couple of weeks ago that “scared him,” he was “scared I was going to break up with him.” I apologized - he did too but I guess the damage is done. 😩 he was traveling when this happened and I stupidly texted him when I should have just waited until we could talk in person. It created this giant anxiety week because he had no cell reception and couldn’t respond fully/properly/verbally.
I had anxiety issues in part because I feel in love with him 😩 I thought if I shared this last night it would clear the air for me. It did clear the air but it also kind of crushed me a bit. I knew this would hurt and I’m not sure why I went there.
I’m 33 almost 34. I had dinner by myself tonight when I came home and just felt crushed/forever alone and it felt foreboding/awful. (I know it doesn’t have to be that way - I should have just gone out with friends.) I waited like 3-4 years for my ex to come around. I didn’t think I’d end up here again - i feel so much more connected and a vibe with this guy. He’s miles healthier than my ex, he actively is working on himself in therapy, but how do I trust this is different? Or do I just move on and try again?
I’m so scared and just want something nice, easy and healthy. This feels like it has potential, but I’m scared about waiting again for someone 😩 just for them to tell me they don’t ever think they’re going to change. I want kids at 37/38 I’m scared I’m betraying myself. I also love him and want to have faith/be patient. Prior to this I’ve never felt better about resolving conflicts with a partner than I do with him.

I'm a daily smoker. I use to smoke .8g per day. Now the problem is that even a kingsize joint does get me as high as i use to. The only solution that i found was, either change weed strain from time to time or to do a Tolerance break. I already did it once for 5 days and it worked. As an experiment, i recently tried a 24h break and it kind of worked. I was bit high like i use to be but not enough.
I know i have a low tolerance (before, even just a few hits on my joint was enough), how long do you think it should last ? How does it work for you guys ?

So, it’s a long story but I’m going to keep it short and sweet for everyone here. We dated for four years, we had our ups and downs, it was a normal relationship per se. it seemed that everything came so easy when I (23M) was with her (23F). We broke up last July, and it wasn’t pretty. So let’s get to the point. We still remained friends, because when we first broke up we still had strong feelings for each other, but both knew that we had to take time to ourselves and mature a little bit. I used to go over to her place on my lunch breaks from work while we’ve been broken up, I say used to because this has now ended. When I went over there this past Saturday she had another guy there with her. It absolutely devastated me, I left her house. and I cried for my whole lunch break, I have been talking to other people, but it doesn’t seem like them and I have the same connection as me and her. I know it’s time to move on from her, but how do I go about that when I’m that committed to one person?

Summer is a time to let loose and have fun, and that includes your hair. If you're tired of dealing with your natural hair in the heat, a wig can be a great way to keep your hair looking and feeling its best.

When choosing a wig for summer, there are a few things to keep in mind:

• Style: You'll want to choose a style that is easy to care for and that will stay put in the wind and water. Wigs with shorter styles and a tight cap are a good option.
• Material: Breathable materials like lace or mesh will help to keep your scalp cool and comfortable. Synthetic hair is also a good choice for summer, as it is resistant to heat and can be styled with regular hair products.
• Color: Choose a color that flatters your skin tone and that will go with your summer wardrobe.

Here are a few of our favorite beach-ready wigs:

• The Beach Babe: This long, wavy wig is perfect for a day at the beach. It's made from synthetic hair that is resistant to heat and can be styled with regular hair products.
• The Surfer Girl: This short, choppy wig is perfect for a more casual look. It's made from lace and mesh, so it's breathable and comfortable to wear.
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No matter what your style, there's a wig out there that's perfect for you. So don't be afraid to experiment and have fun with your hair this summer.

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• Get fitted by a professional: A professional wig fitter can help you choose the right wig size and style for your face shape and hair type.
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I recently came into possession of a handful of electric power tools (lawn edger, hedge trimmer, etc.) and my home does not have any external outlets that I could use to easily power them without an absurdly long extension cord running to my garage. I have verified that unhindered my edger only draws around 100 watts and the idea occurred to me to build a battery pack that could fit in a small frame to wear while I use these tools. When the edger first starts the power draw is closer to 1500 watts but this only lasts for a second at most. Is it possible to use a low power output inverter (300-500 watts) in conjunction with a hard start capacitor kit to avoid both overloading the inverter and keeping the overall weight and cost down.

The duration that a 12V battery will last with a 1500W inverter depends on several factors, including the capacity of the battery and the efficiency of the inverter. Let's assume you have a high-quality Leaptrend inverter with an efficiency of 90% for this example.
To estimate the battery runtime, follow these steps:

1. Determine the Ampere-Hour (Ah) Rating: Identify the Ah rating of your 12V battery. Let's say it's 200Ah.
2. Calculate Available Energy: Multiply the battery voltage (12V) by the Ah rating to obtain the available energy. In this case, it would be 12V * 200Ah = 2400 watt-hours (Wh).
3. Account for Inverter Efficiency: Considering the 90% efficiency of the inverter, multiply the available energy by the inverter efficiency: 2400Wh * 0.9 = 2160Wh.
4. Estimate Runtime: Divide the available energy by the power consumption of the inverter to estimate the runtime. In this case, 2160Wh / 1500W = 1.44 hours, or approximately 1 hour and 26 minutes.

It's important to note that this is an estimated runtime and may vary depending on the specific conditions and characteristics of your battery and inverter system.
Leaptrend offers high-quality inverters designed for efficient power conversion and performance. By choosing Leaptrend, you can have confidence in the reliability and longevity of your inverter system, allowing you to maximize the usage time of your battery.
Choose Leaptrend for your power needs, and experience the benefits of our high-quality inverters that provide efficient power conversion and reliable performance, backed by our commitment to customer satisfaction.
Go to the website for more details - www.leaptrend.com

1. PERSONALIA
   • Age: 26
   • Education: Bio-engineer
   • Work Experience : 1y
   • Civil status: Single
   • Dependent children (Kinderen ten laste/enfants à charge): 0
   
2. TYPE OF CONTRACT bediende
   • Current job title/description: Investment analyst
   • (Ancienniteit/Anciennité): 1y
   • Official hours/week : 38 in theory, 40 Real hours/week
   • SectoIndustry: Private Sector
   
3. WAGE CONDITIONS)
   • Gross wage (brut): 3300
   • Net wage (incl. net fees): 2300
   • 13th month (full? partial?): full
   • Mobile phone? Laptop?: phone+subscription, laptop
   • Meal vouchers: for each day worked (€8)
   • Ecocheques: Yes, €250
   • Group Insurance (% part employer): yes (5%)
   • Hospitalisation Insurance: yes
   • Other advantages (bonus, 14th month, stocks...): 10% bonus, 14th month
   
4. MOBILITY
   • City/region of work: Ghent
   • Distance home-work (km's): 40km
   • Distance home-work (time): 1u10
   • Do you need your own car?: no
   • How is the travel home-work compensated: Free train travel across country.
   • Company ca-bike (what's the budget, do you have fuel card?): mobility package which includes a car (audi q3), EU fuel card and I get around 200€ bruto since I don't use the whole budget. Also bike km allowance.
   
5. OTHER CONDITIONS
   • Amount of official holidays: 28
   • (ADV, RTT) : 0
   • Other extra holidays:0
   • How easy can you plan a day off: Easily unless there is an emergency in one of our companies.
   • Shiftwork or daytime job? Daytime
   • Flexible working hours: Yes
   • Amount of stress (standby for troubles at work)?: pretty okay, but this is a people business so you need to stand your ground sometimes.
   • How often does overtime happens: Not that much.
   • Education possibilities: /
   • Teleworking (besides corona-period): 3 days from home
   • Responsible for personnel (reports): no
   

Hey all, first time poster, never been here before.
I recently started suffering from panic attacks. It’s happened twice so far and there have been a couple other instances where I’ve come close but something or other has always brought me back.
First, I know what triggers them. It’s my exe. The first time it’s happened I was with a friend of mine. I had previously told her that I was planning to go to the movies with a friend of mine that I had a crush on. I’m in school still, so I was at a table with a couple friends of mine, including the girl that I had told (Z). My exe was at the next table and Z started talking about it. I urged her not to, but she just didn’t seem to get the memo, and I started to breathe heavy, my whole body went numb and tears started streaming down my face as I couldn’t say anything but the phrase, “god-fuckin-damn it, Z”, over and over again. This lasted for several minutes, and during that time when people finally started to take notice, my exe sat next to me and said that she’s dealt with this before and that snapped me enough to tell her to gtf away from me.
The second, a teacher had discovered a video she had made about me, and called it cyber bullying and tried to take it to our school’s administrators. I was reluctant for the reason that the last time she has reported something my exe did, I got angry messages sent towards me. I have always been on edge around her since she had started yelling at me in a crowded lunchroom for literally no reason, and I feared the repercussions for telling admin a second time. The teacher, however, moved forward and told me to go back to class. As I was walking back, the heavy breathing and the full-body numbness started again, and I sat down next to some mutual friends of mine who were listening to music in the halls. After the song ended, which has in the past served as an emotional antiseptic, I stood up and everything became 10x worse. My brain’s functions shut off, except for one telling me to find my friend, one different than Z. I make it back to my classroom where the tears are already starting and this time I can’t say anything but “why does this shit keep happening?” And I use my eyes to motion to my exe who was in the room.
Whenever it happens, I have zero control over it, my body goes numb, tears stream down my face and oftentimes my brain functions shut down to virtually “find one of two people” and the only things I can say is one repeated phrase. For those Reddit panic attackers, how bad does this scale?

Medyo Long post because of details guys. 5 years na kami sa relationship as BF/GF. We often see each other naman. Not LDR.
I really need your advice kasi I don't know what to think anymore. I feel so invalidated sa totoo lang, pero baka kasi emotional lang din ako.
Please enlighten me if nasa tama ba ko or OA tlga ko I need POVs please. For context, It started sa fact na we had plans tlga na pumunta sa isang place sa Antipolo (Saturday) and I also made a plans na kumain kami sa isang restaurant (Sunday) that weekend. So planned tlga ung weekend namin that time mga 2 weeks ahead. Super excited na tlga ko sa plans na yun kasi sabi nya extension sya ng celebration ng birthday ko and he knows naman excited ako kasi I keep reminding him and researching about the place and it was his idea in the first place. It was also supposed to be celebration of our monthsary, so mahalaga tlga sakin yung plans that weekend sana. But nagcancel sya last minute as in by midnight nung patulog na, bigla nya sinabi na wag na muna kasi narealize nya na may babayaran syang malaking bill. And need nya muna magtipid and ayaw nya gumastos (Fyi, Hati kami most of the times lagi sa expenses or (50/50) sa dates) I also offered na ilibre nlng sya kaso wag na daw and sa bahay nalang daw kami para wala gastos. Muntik pa nga maging away kasi sabi nya di naman daw sya nag tatae ng pera and yung babayaran nya is di daw biro when I said na ituloy yung celebration kahit simpleng kain lng sa murang place or nuod sine. I was upset yes, kasi nilook forward ko but inintindi ko yung situation kasi kailangan. And I understand. Kahit nakakalungkot kasi umasa na ko.
So ayun to celebrate the monthsary, nag suggest sya na manuod nalang kami ng sine na muntik rin di matuloy kasi ayaw nya daw ng gusto ko panuorin (though nung time na sinabi ko gusto ko panuorin yon is nag agree sya..) and Inilibre ko nalang din sya kasi i know na need nya magtipid and it was fine, okay na sakin I was not upset anymore kasi atleast we celebrated. Then, days after that sinabihan nya ako na gusto nya daw bumili ng isang game na kakarelease lang. The game was OP, 6k-7k sya. Gamer kami pareho, and on a normal day papayagan ko naman sya pero kasi sakanya nanggaling na nagtitipid sya kaya nga we cancelled our plans and He told me before na pagsabihan or pigilan sya pag gumagastos sya sa laro ng sobra. Kakarelease lng nung game and we know na darating ung time na magsisale yun, but bibilhin nya na daw once mabenta nya yung items nya sa isa pang laro. So actually naguluhan ako kaya inask ko sya kasi akala ko ba nagtitipid sya? I asked him na kala ko ba nagititpid sya at di sya nag tatae ng pera. Di naman ako galit actually nagulat lang ako kasi sa nga nicancel ung plans then bigla gagastos para bibili ng game. Then he became defensive, bakit daw ba eh pera nya naman daw yun. Simula daw non is wag ko na daw sya pakealaman don binabawi nya na daw yung right ko na pigilan sya. Ang OA ko na daw kasi and para nya daw akong nanay kung mag bawal. Para daw akong asawa nung isang content creator na sobra magbawal kaya kinakainisan daw ng tao panuorin ko daw ung vlogs nila para makita ko yung sarili ko. I got terribly hurt sa mga sinabi nya, kasi unang una di naman pagalit ung approach ko sakanya and wala pa nga ako sinasabi ay pinangunahan nya na agad ako and nakumpara na sobrang maghigpit. Actually and Sabi ko palang is ("Ayy bibili ka agad? Kala ko nagtitipid ka?") he became so defensive in an instant. Napaisip lang din kasi ako sabi nya nag titipid sya and yung plans namin is willing sya icancel.. I get na marami pang next time para sa alis namin but he promised those plans and then but biglang willing sya to buy a game na super mahal? Narealize ko lang din eventually, Ang insensitive din kasi sa part ko kasi parang nareveal na iba priority nya. Nagulat din ako how he reacted and kung ano agad nasabi nya sakin and sa pag compare sakin sa iba dahil lang don. I got hurt so I reacted too and we argued ng tuluyan and then after a few banters he proceeded to just give me the silent treatment, walang notice na need nya mag isip, bigla nalang di nya sineseen ung messages ko kahit alam nyang emotional pa ako.
He likes giving silent treatment. For context ulit, Natiis nya ako ng 1 month before di kami nag uusap dahil sa different issue. I almost broke up with him that time, kasi di rin ako makapaniwala na kinaya nya di ako kausapin ng ganun katagal. Pero sabi nya tatry nya na baguhin. Ginagawa nya parin minsan pag may arguments kami like now dahil sa argument and sa game na to. He is now giving me silent treatment again. 2 days already. Alam nya na ayoko ng ganon kasi nasasaktan ako, and natitrigger ang abandonment issues ko and mental health ko. Kaya I don't know what to feel anymore.
Please guys anong thoughts nyo about this? Am I on the wrong? What do I need to do? Naguguluhan kasi ako.

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Introduction
1) Will this be your first dog? If not, what experience do you have owning/training dogs?

• First dog as an independent adult. I have experience in my early teens refining a senior lab's super basic obedience skills (sit, lay down, etc), and in my late teens/early 20s training a golden retriever from 8 weeks onward in obedience.

2) Do you have a preference for rescuing a dog vs. going through a reputable breeder?

• I'm a little torn on this. I would prefer to go to a breeder to know what I'm getting with temperament, health, know the parents, know what the first 8 weeks looked like, etc, and to get the dog at a young age so that I can be their primary training influence and acclimate them to my cat early. But I wouldn't be opposed to finding a unicorn rescue dog either.

3) Describe your ideal dog.

• A mostly calm dog that is loving and loyal. A dog that would be happy to go for long nature walks, play in the yard and house, and cuddle on the couch. I'd like them to be bonded closely with me. Protective but not aggressive. Low prey drive and/or socialized with my cat from a young age. A dog that is trainable, eager to learn and please, and enjoys having a job to do. I'm hoping to owner-train some psychiatric service tasks (will never be able to afford pro SD training) so it's important to me that the dog be in tune with me and my emotions and have the ability to occasionally be a grounding, bombproof presence. I'm also a big sucker for a fluffy dog.

4) What breeds or types of dogs are you interested in and why?

• Medium to large dogs. I feel drawn to a large, sturdy dog. I'm looking for a breed that will not become/stay anxious if I am anxious. Some breeds I am interested in: Rough collie, German shepherd, golden retriever, Labrador retriever, Shetland sheepdog, cocker spaniel, beagle. I fantasize about having a St. Bernard, Old English sheepdog, or Bernese Mountain dog, but I don't think those are realistic options for me.

5) What sorts of things would you like to train your dog to do?

• Obedience, being able to walk calmly on a leash, travel well in a car, be calm when faced with other dogs or when faced with strange or new things. Owner-training psychiatric service tasks like interruption of anxiety behaviors, alerting to anxiety, deep pressure therapy. I would also love to try agility someday, but that's not a priority right now.

6) Do you want to compete with your dog in a sport (e.g. agility, obedience, rally) or use your dog for a form of work (e.g. hunting, herding, livestock guarding)? If so, how much experience do you have with this work/sport?

• Maybe agility someday. I have no experience with it.

Care Commitments
7) How long do you want to devote to training, playing with, or otherwise interacting with your dog each day?

• As much as it needs. I have a lot of time flexibility in my life right now, so I think I could dedicate as little or as much time as my dog would need. Training: it would depend on the dog, enough time to learn/reinforce training, but not so much that the dog gets overwhelmed and distracted. I'm open to whatever works best for the individual dog. Playing: however long it takes until the dog is all played out and happy. :) Interacting: I'm looking for a companion dog, so I would be interacting with it in some capacity most of the day, every day.

8) How long can you exercise your dog each day, on average? What sorts of exercise are you planning to give your dog regularly and does that include using a dog park?

• It depends. I'm at a point in life where my schedule is flexible, so I can be flexible to my dog's needs. If a 30 minute walk a day and some time playing in the yard or house suffices, we'll do that. If the dog requires an hour long energy-burning walk and some more intensive play, I can manage that too. I don't see myself bringing my dog to a dog park. Chances are unless the dog is in my house or fenced yard, I would prefer them on a long leash at the very least.

9) How much regular brushing are you willing to do? Are you open to trimming hair, cleaning ears, or doing other grooming at home? If not, would you be willing to pay a professional to do it regularly?

• I'm willing to brush as often as the dog needs. Same goes for trimming hair, claws, cleaning ears. I'd be willing to pay a professional to do any grooming/maintenance I may find myself unable to do, but my preference is to figure out what my dog's needs are and then take care of my dog myself.

Personal Preferences
10) What size dog are you looking for?

• Medium or large. I'm not interested in small or toy breeds, and I don't feel equipped to handle a dog over 100 lbs.

11) How much shedding, barking, and slobber can you handle?

• Shedding: I have a black and white medium hair cat, I lost that battle long ago lol. I'm fine with hair and shedding. Barking: My preference would be less barking, or a dog that can be trained to be quiet/stop barking on command. Slobber: Would prefer minimal-to-none, but it's not a deal breaker.

12) How important is being able to let your dog off-leash in an unfenced area?

• Not important to me. I'd prefer my dog to either be in a secure area, or under my control on a leash.

Dog Personality and Behavior
13) Do you want a snuggly dog or one that prefers some personal space?

• Absolutely a snuggly dog.

14) Would you prefer a dog that wants to do its own thing or one that’s more eager-to-please?

• Eager to please.

15) How would you prefer your dog to respond to someone knocking on the door or entering your yard? How would you prefer your dog to greet strangers or visitors?

• I'd like them to be aware of our surroundings and bark/alert to knocking or someone entering the yard. Greeting strangers: ultimately I want a dog that is not afraid of or aggressive towards strangers, but any reaction from aloof to happy go lucky meeting strangers is fine with me.

16) Are you willing to manage a dog that is aggressive to other dogs?

• No, this is something I would have a difficult time with. Some barking would be fine, but anything like reactivity or wanting to attack is not behavior I would be able to manage.

17) Are there any other behaviors you can’t deal with or want to avoid?

• Any behavior that would stress or endanger my cat like chasing or aggression. Also, I'm not equipped to deal with a reactive, very anxious, or aggressive dog.

Lifestyle
18) How often and how long will the dog be left alone?

• Less than 3 hours at a time, around 2-4 times a week. I WFH, I'm looking forward to finding a dog I can have around me most of the time and bring with me when I go to visit family nearby.

19) What are the dog-related preferences of other people in the house and what will be their involvement in caring for the dog?

• I'm the only person in the house.

20) Do you have other pets or are you planning on having other pets? What breed or type of animal are they?

• I have a 10 year old cat that is pretty mellow and affectionate. She basically thought my old golden retriever was her dog, they got along great.

21) Will the dog be interacting with children regularly?

• No.

22) Do you rent or plan to rent in the future? If applicable, what breed or weight restrictions are on your current lease?

• I own my home, n/a.

23) What city or country do you live in and are you aware of any laws banning certain breeds?

• USA, no laws in my town banning breeds that I am aware of, but I am also not interested in the breeds of dogs that are commonly banned.

24) What is the average temperature of a typical summer and winter day where you live?

• Summer, 85-95°F. Winter, 25°F.

Additional Information and Questions
25) Please provide any additional information you feel may be relevant.

• Not interested in small, toy, or brachycephalic breeds, for the most part, although I'm open to hearing if you have one in mind that sounds like a good match. I am aware of the fab 4 when it comes to service dogs and have experience with a lab and a golden. Neither were trained for any SD tasks though.

26) Feel free to ask any questions below
*I am in treatment long term for anxiety and PTSD. I have wanted a dog consistently over the past 2 years, but I worry that introducing a dog into my life could be either a really good thing, or a really bad thing (fear of being unable to step up/push through my Stuff and care for the dog the way they deserve) so I am trying to think through every single angle of this before I commit and bring a dog into my home. I love animals and I know it would bring a light into my life right now to have a dog's unconditional, non-judgemental love and companionship again, and to get into a daily routine for the dog's sake, as I've been unable to do so for myself. I take better care of my cat than myself, and the same would go for a dog, absolutely. I feel the level of care a dog requires could benefit my recovery process, especially if I am able to train the dog to help me with my symptoms and be a reason to get out of bed/out of the house. So if anyone has experience-- positive or negative-- with getting and/or training their dog to help with your mental health issues, I would love to hear how it went for you. I'm also open to any general feedback, or gentle corrections if I am misinformed or misguided about anything I've written here. Thanks for reading!

Hello, last nights i have dream how i insult God, one night i insulted God but after that i said in dream estagfirullah. Does this means im bad or good person, im so scared so i really want to know what im doing wrong in my life.

SHE FLAT OUT LIED TO ME
I had an appt with T. She fucking confirmed this last session, I left it hanging as 'ok I'll let you know' but she was pushing for the damn appt. I emailed her over the weekend to see if we were still meeting, she emails back this long over involved response about: getting sick saturday evening, what she was sick with, who else in the house is now sick and "how she might not even be able to make it work on a certain day" could she let me know that morning. I respond back, sure- just let me know 2 hrs before we are scheduled to meet. (we meet at 6, let me know at 4 , type of thing)
Sure enough the morning of the session 'unfortunately we are going to have to skip today but i have you down for ... please reach out if i can help or you need anything before then'
this is weird with all the extra details, she was PUSHING for me to confirm appointments weeks out. the T's office is close to my work, I have to run errands after work anyway, sure as shit shes fucking working. Car is parked in the usual spot and the client before me is there (this client is always before me, sad when I know the clients cars).
So why the hell LIE about being home sick, Why LIE about family being sick, why LIE this morning?
If she double booked just own it, if she has a conflict just say so. Don't create this elaborate LIE.
Now I'm never going to trust another word out of her mouth. I'm not going to believe a word she says. I can't call her out on this because I'm going to look like some crazy ass stalker.
What else is/did she lie about?
Sometimes I can tell because her voice changes and shes either omitting something or avoiding answering.
I dont like people who lie, she lied and damn it.

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As the title suggests, I ran into an old high school crush of mine two times in less than a week. The first time was Wednesday last week at a gas station just down the road from my house. The second time was at a local baseball game on Monday. She was sitting with two other girls who I went to high school with, both her and a second one of them I actually graduated with.
When I saw her for the second time on Monday, I felt a slight feeling of affection toward her, even though we’ve been out of high school for three years now, ever since 2020.
My question is, why did I still feel the slightest bit of love toward her, even though it’s been a few years. However, I would also like to add that over a year ago, I did run into my old crush another previous two times at our local community college that we were both attending. I know that I probably shouldn’t hold any romantic feelings toward her, with how long it’s been and all, so I am confused as to why I felt something.

Should we break up?
I’ve been with my partner almost 3 years now and we’ve lived together 2 of them. In the last 2 years I’ve uncovered multiple things about them that most people would find deal breakers and leave. I’ve stuck with them through financial hardships, emotional hardships , accepted every part of them good and bad with open arms. Recently we were talking about marriage and my partner always said they wanted to wait 5 years to get married , which whatever , felt long but it’s already been 3. Recently they told me they wanted to possibly wait 5 more years before marriage. That upset me because I have an idea of how I want my life to go , marriage and children wise and I’m not willing to wait 8 years. I know for some it doesn’t matter but it hurt me that my partner didn’t feel confident in our relationship after everything we’ve been through. They are worried I will leave them when I’ve done nothing but prove to them I’d stay even when most wouldn’t. To me it just felt heartbreaking to hear they weren’t confident but couldn’t give me any real reason why. I guess I just wonder if the relationship is really worth it if he doesn’t feel confident in where we are after 3 years.

Despite how it may seem, the title is not intended as a dig or criticism of efforts in this direction. Personally, they continue to accomplish far more than I anticipated but as anyone will surely tell you who's intimately involved in such actions, it isn't even close to enough.
Samuel Huntington writing in a policy planning paper for the Trilateral Commission in the 1960s, exclaims in an essay unironically titled 'The Crisis of Democracy' that the threats originate from an 'excess of democracy' [sic].

For 20 years after WWII presidents operated with the cooperation of a series of informal governing coalitions. Truman made a point of bringing a substantial number of nonpartisan soldiers, Republican bankers, and Wall Street lawyers into his administration. He went to the existing sources of power in the country to get the help he needed in ruling the country. Eisenhower in part inherited this coalition and was in part almost its creation. He also mobilized a substantial number of midwestern businessmen into his administration and established close and effective working relationships with the Democratic Leadership of congress. …Truman had been able to govern the country with the cooperation of a relatively small number of Wall Street lawyers and bankers. By the mid-1960s, the sources of power in society have diversified tremendously and this was no longer possible.
The media are not in as great a crisis as education...Television, particularly...has made it impossible to maintain the cultural fragmentation and hierarchy that was necessary to enforce traditional forms of social control. …In the past, those institutions which have played the major role in the indoctrination of the young in their rights and obligations as members of society have been the family, the church, the school, and the army. The effectiveness of all these institutions as a means of socialization has declined severely. The stress has been increasingly on individuals and their rights, interests, and needs…these attitudes have been particularly prevalent in the young.
The problems of governance in the US today stem from an excess of democracy..the effective operation of a democratic political system usually requires some measure of apathy and noninvolvement on the part of the some individuals and groups....Black political participation, in short, was the product primarily not of increased individual status but rather of increased group consciousness. That political participation will remain high as long as their group consciousness does. A decline in the saliency of school integration, welfare programs, law enforcement, and other issues of special concert to blacks will at some point presumably be accompanied by a decline in their group consciousness and hence their political participation. Marginal social groups in the case of the blacks, are now becoming full participants in the political system...the danger of overloading the political system with demands...The vulnerability of democratic government in the US thus comes not primarily from external threats…but rather from the internal dynamics of democracy itself in a highly educated, mobilized, and participant society. …We have come to recognize that there are potentially desirable limits to economic growth. There are also potentially desirable limits to the indefinite extension of political democracy.

And a counter to the claims of implicit racism:

In my work with Google search data, the single most telling fact I have found regarding hate on the internet is the popularity of the word “nigger.” Either singular or in its plural form, the word “nigger” is included in seven million American searches every year. (Again, the word used in rap songs is almost always “nigga,” not “nigger,” so there’s no significant impact from hip hop lyrics to account for.) Searches for “nigger jokes” are seventeen times more common than searches for “kike jokes,” “gook jokes,” “spic jokes,” “chink jokes,” and “fag jokes” combined.
When are searches for “nigger(s)”—or “nigger jokes”—most common? Whenever African-Americans are in the news. Among the periods when such searches were highest was the immediate aftermath of Hurricane Katrina, when television and newspapers showed images of desperate black people in New Orleans struggling for their survival. They also shot up during Obama’s first election. And searches for “nigger jokes” rise on average about 30 percent on Martin Luther King Jr. Day. The frightening ubiquity of this racial slur throws into doubt some current understandings of racism.
Any theory of racism has to explain a big puzzle in America. On the one hand, the overwhelming majority of black Americans think they suffer from prejudice—and they have ample evidence of discrimination in police stops, job interviews, and jury decisions. On the other hand, very few white Americans will admit to being racist.
The dominant explanation among political scientists recently has been that this is due, in large part, to widespread implicit prejudice. White Americans may mean well, this theory goes, but they have a subconscious bias, which influences their treatment of black Americans. Academics invented an ingenious way to test for such a bias. It is called the implicit-association test.
The tests have consistently shown that it takes most people milliseconds longer to associate black faces with positive words, such as “good,” than with negative words, such as “awful.” For white faces, the pattern is reversed. The extra time it takes is evidence of someone’s implicit prejudice—a prejudice the person may not even be aware of. There is, though, an alternative explanation for the discrimination that African-Americans feel and whites deny: hidden explicit racism. Suppose there is a reasonably widespread conscious racism of which people are very much aware but to which they won’t confess—certainly not in a survey. That’s what the search data seems to be saying. There is nothing implicit about searching for “nigger jokes.” And it’s hard to imagine that Americans are Googling the word “nigger” with the same frequency as “migraine” and “economist” without explicit racism having a major impact on African-Americans. Prior to the Google data, we didn’t have a convincing measure of this virulent animus. Now we do. We are, therefore, in a position to see what it explains.
It explains, as discussed earlier, why Obama’s vote totals in 2008 and 2012 were depressed in many regions. It also correlates with the black-white wage gap, as a team of economists recently reported. The areas that I had found make the most racist searches, in other words, underpay black people. And then there is the phenomenon of Donald Trump’s candidacy. As noted in the introduction, when Nate Silver, the polling guru, looked for the geographic variable that correlated most strongly with support in the 2016 Republican primary for Trump, he found it in the map of racism I had developed. That variable was searches for “nigger(s).”
Scholars have recently put together a state-by-state measure of implicit prejudice against black people, which has enabled me to compare the effects of explicit racism, as measured by Google searches, and implicit bias. For example, I tested how much each worked against Obama in both of his presidential elections. Using regression analysis, I found that, to predict where Obama underperformed, an area’s racist Google searches explained a lot. An area’s performance on implicit-association tests added little.
To be provocative and to encourage more research in this area, let me put forth the following conjecture, ready to be tested by scholars across a range of fields. The primary explanation for discrimination against African Americans today is not the fact that the people who agree to participate in lab experiments make subconscious associations between negative words and black people; it is the fact that millions of white Americans continue to do things like search for “nigger jokes.”

This is the 4th time this has happened to me in 4 weeks and at this point, I definitely feel like something is up. We usually see each other once a week, sometimes more. He lives about 40 minutes away from me. He does have a pretty physical, demanding job so I try to be as reasonable as possible that when he’s off, he’s going to want to relax, but this has just become a pattern. Btw, every time this has happened, it happened on his day off from work.
First time: it was a Monday, he was off, I was working and I get off at 6:30pm. He was supposed to let me know if we were going to hang out that day or the day after. We had been texting in the morning and then he just suddenly disappeared around noon and then I didn’t hear from him till like 8:30pm after calling me (because I was blowing up his phone prior to that) saying he was sleeping. He texts me at 6am the next morning saying he slept till 2am
2nd time: we actually ended up meeting up the 2nd time this happened but he was an hour and a half late! We made plans for dinner at 7pm. I texted him when I got off work and when I arrived at the restaurant but didn’t receive a response till 7:15pm saying he fell asleep because he didn’t sleep well the night before. He rushed getting to me but was late.
3rd time: we were supposed to meet for brunch around noon and I didn’t end up hearing from him till 7:30pm. He told me he couldn’t fall asleep till 9am that’s why he slept in that late.
4th: this just happened to me now AGAIN. We actually spent time together 2 days ago and he told me we’ll go out again today. I was working till 6:30pm today and I asked him this morning if we’re still going to hang out. I didn’t hear from him till about 4pm and his response was “what’s the plan if we do meet up”. Honestly I was so annoyed with that response. I literally responded back to him 30 minutes later saying we can go grab dinner somewhere. Didn’t hear back from until 30 minutes ago (around 11pm) saying he fell asleep. He told me he slept well last night so it makes me feel like he’s lying.
I’m not sure if he has any medical issues or not, to my knowledge he doesn’t. He’s very disciplined with his work and will go to sleep on time. We’ve been dating for 9 months and this was never an issue in the past so I’m so confused at this point. And it’s not like I can just outright call him out on it. I know him, he’s going to try to make me feel bad. After it happened the 3rd time, I brought it up and he made me feel bad by bringing up his job and how demanding it is and was preaching to me how important sleep is. I don’t know what to do and I feel like he’s definitely hiding something from me. I just need to figure out how to approach this in a way where he understands my POV and doesn’t get defensive.